Terms of Use

Dear user, please read carefuly the next Terms and Conditions of Use and Privacy, because by accessing any of the pages that compound the website www.cdmxtravel.com (from now on the Website), you agree to bound by the Terms of Use described here.

Terms of use

If you do not agree to be bound by all of these Terms of Use, do not access or use the Service.


1. USE AND RESTRICTIONS

Access to the Website represents the complete bound without reservations from the user to the next Terms and Conditions of Use and Privacy. Through the Website, the user will access or use services and content (from now on Services and Content), provided for users by the Secretaría de Turismo de la Ciudad de México or by third party providers of Services and Content. The Secretaría de Turismo de la Ciudad de México reserves the right to completely or partially deny, restrict or condition the user the access to the Website at discretion, as well as the right to change the Services and Content to the Website at any time without previous announcement.

The Secretaría de Turismo de la Ciudad de México does not guarantee the availability or continuity of the Website or the Services and Contents, nor the utility of the Website or the Services and Contents in relation to any specific activity. The Secretaría de Turismo de la Ciudad de México is not responsible for any harm or loss of any nature that may be caused by the lack of availability or continuity of the Website and/or the Services and Contents.

2. INTELLECTUAL PROPERTY

The rights for intellectual property regarding the Services and Contents and the distinctive signs and domains of the Website, as well as the rights of use and exploitation of the same, are exclusive property of The Secretaría de Turismo de la Ciudad de México. The user does not acquire any rights of intellectual property by accessing the Services and Contents of the Website, and in no case the usage can be considered as an authorization or license to use the Services and Contents with different purposes than those specified in these Terms and Conditions of Use and Privacy.

3. INTELLECTUAL PROPERTY PROVIDED BY THIRD PARTIES

The user agrees that the dispositions established in the part 2 concerning the intellectual property of the Secretaría e Turismo de la Ciudad de México are also applicable to the third party properties regarding the Services and Contents of the linked websites to our Websites.

4. PERMITTED USES

The benefits of the Services and Contents of the Website are exclusive responsibility of the user, whom in any case shall use them according the allowed functionalities in the Website and the authorized uses present on these Terms and Conditions of Use and Privacy, so the user is constricted to use them in a way that does not compromise the norms of use and behavior in the Internet, the laws of the United Mexican States and the current legislation of the country any user access from, the good customs, the dignity of people and the rights of others. The Website is for personal use of the user, so he/she cannot earn in any way profits from the Services and Contents of the Website.

5. RESTRICTIONS

The user does not have any right to insert hyperlinks to or from the Website, nor the right to use the Services and Contents of the Website in portals, personal or third party websites without the written authorization from the Secretaría de Turismo de la Ciudad de México. Likewise, the user will not held any right to limit or restringe anyone from the use of the Website.

6. SERVICES AND CONTENTS QUALITY

The Secretaría de Turismo de la Ciudad de México, nor the providers and commercial partners, are responsible of any damage or detriment of the user caused by inaccuracies, typographical errors or periodical improvements or changes made in the Services and Contents. Recommendations and tips obtained in the Website are made for general public, so that they should not be taken into account in personal decisions. For that matter, a professional should be consulted so he or she can advise the user according to its personal taste.

7. GOODS AND SERVICES FROM THIRD PARTIES

About the Services and Contents provided by third parties inside the Website or linked in the website (links, banners or buttons), the Secretaría de Turismo de la Ciudad de México restricts itself, for the convenience of the user, to i) inform the user about those same services, and ii) provide a way to establish contact between the users and the providers and sellers. The products and/or services commercialized inside the Website and/or in the websites from third parties are provided from independent contractors to the Secretaría de Turismo de la Ciudad de México. The Secretaría de Turismo de la Ciudad de México is not, and shall not be considered as, the provider of goods and services offered in those websites.. The inclusion of those websites and/or links does not involve the approval, support, patronage, recommendation or warranty, by the Secretaría de Turismo de la Ciudad de México, of services, goods and contents commercialized in those websites. There is no work relationship, association or commercial society, between the Secretaría de Turismo de la Ciudad de México and the third parties. Any advice, tip, declaration, information and contents from the websites of third parties or inside the Website are opinions and judgements made by those third parties, so the Secretaría de Turismo de la Ciudad de México will not be made responsible for any harm or damage the user may suffer, like, but not exclusive to, damage caused by the loss of data or programs.

8. CONFIDENTIALITY

In order to offer you a search method of online reservations, the Secretaría de Turismo de la Ciudad de México provides a link to hotels and flights search engine by GOOGLE FINDER. Any transaction between the user and a website, via a third party of as the result of a visit to the Secretaría de Turismo de la Ciudad de México, concerns exclusively to you and that linked or third party website. By accessing this Website, you are bound to accept and comprehend that the Secretaría de Turismo de la Ciudad de México is not responsible of said transactions. In addition, you accept that will keep out the Secretaría de Turismo de la Ciudad de México of any detriment and will excuse the Secretaría de Turismo de la Ciudad de México of any judicial process and claim that you may hold for said transaction.

9. USE OF NON-CONFIDENTIAL DATA

By accessing the Website, the user authorizes the Secretaría de Turismo de la Ciudad de México to publish, reproduce, give out, communicate in public and transmit the non-confidential data, according to the Article 109 of the Federal Lay of Intellectual Rights and the segment I, of the article 76 bis of the Federal Law of Protection to the Consumer.

10. COOKIES

By accessing the Website, the user agrees to receive the cookies transferred from the servers of the Secretaría de Turismo de la Ciudad de México. A cookie refers to a file of data stored in the hard disk of the user's computer when it accesses the Website. Cookies may contain data such as the ID provided by the user or data to track the previous websites visited by the user. A cookie cannot read data or information from the user's hard disk, or read cookies created by different websites.

11. ACCESS PASSWORDS AND CONFIDENTIAL NUMBERS

At any time, the user is the unique and final responsible of keeping in secret its accounts, personal and access passwords and confidential numbers used to access the Services and Contents of the Website, as well as the third party websites.

12. MODIFICATIONS

The Secretaría de Turismo de la Ciudad de México reserves the right to modify at any moment the Terms and Conditions of Use and Privacy. In consequence, the user must read carefully the Terms and Conditions of Use and Privacy every time that the user pretends to visit the Website. Certain Services and Contents provided for the users in and/or the website are subject to particular conditions that change, complement or modify the Terms and Conditions of Use and Privacy (from now on Particular Conditions). For that reason, the user also must read carefully the respective Particular Conditions before accessing any Services and Contents.

13. APPLICABLE LAWS AND JURISDICTION

For the interpretation, fulfillment and implementation of this Contract, the parties agree that the Federal laws of the United Mexican States and the courts of Mexico City are applicable, expressly giving up any other charter or jurisdiction that may apply according to their present or future residences.


Privacy policy and user of personal data


According to the established by the Federal Law of Transparency and Access to Governmental Public Information, we inform our privacy policy and use of the personal data, and we make the next compromise:

1) In the case of an existing contact form, the data will be used exclusively to establish contact with you in relationship to the request derived from the use of the Website " www.cdmxtravel.com".

2) The data registered in the contact form will not be spread, distributed or commercialized.

3) If you wish to be removed from our database you can, at any time, request your removal by emailing privacidad@cdmxtravel.com or by sending a written letter to Nuevo León no. 56, col. Roma Hipódromo Condesa, Del. Cuauhtémoc, C.P. 06100 addressed to Ana María Rosas, Directora de Desarrollo Turístico.

4) Your request may be include in our stats review in order to be aware of the demand and in no other case the request will be used.

5) Your personal data may be provided to third parties according to the strictly established in the Article 22 of the Federal Law of Transparency and Access to Governmental Public Information.

6) If you need more information, please send an email to privacidad@travelcdmx.com or a written letter to Nuevo León no. 56, col. Roma Hipódromo Condesa, Del. Cuauhtémoc, C.P. 06100 addressed to Ana María Rosas, Director of Tourism devolopment.

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